FAQ and Support

What is a sailing plan?

Very much like a flight plan filed by a pilot, a sailing plan is a who, what, when and where, (we know how) record of a trip you are going to take on the water.  Boat captains are supposed to leave a copy of their plan with a person on shore who can contact Emergency responders if they are overdue.  The sailing plan helps guide search and rescue efforts.

What is the Sailing Plan™ app?

It is an easy-to-use automated app that allows boat captains to record their sailing plans, and if they (and their passengers and crew) do not return when scheduled, it will automatically inform or “escalate” your trip information to your emergency contacts – who call emergency responders (9-1-1).

Does the app actively track a user?

No.  The Sailing Plan™ app was designed to enable users to comply with federal regulations that require the informing of persons on shore about where they are going and when they are due back.  It is meant to be used in conjunction with other technology that provides information to Emergency Responders in the event of a search being necessary.

Who is it for?

Anyone who is venturing out on the water and wants someone to know when they are due back.

What information is required?

The initial setup, which takes about 5 minutes, requires information about the boat captain, the vessel, onboard communication equipment, and most importantly all emergency contacts.  This information is securely stored so it doesn’t have to be entered more than once.

How long does it take to create a sailing plan?

Using the Sailing Plan™ app, once initial setup is complete, it literally takes seconds to create or edit a sailing plan.

Can the app be used anywhere in Canada?

Yes.  However, cellular coverage may limit the use and application of the Sailing Plan™ mobile App.

Can the app be used if a captain is operating a boat on inland waters?

Yes. There’s a field in the app to indicate this.

What is the “Dashboard”?

This is a significant safety feature of the app exclusively for emergency responders to see how many sailing plans are in effect in their area and their status.

What happens if Emergency Responders are notified?

They will conduct their normal protocols to initiate a search. The Sailing Plan™ app will provide the details of their sailing plan to significantly narrow the search.

What happens if I don’t have cell service or wi-fi? Or my battery loses charge?

The critical time for the Sailing Plan™ app to require connectivity is during opening, editing or closing of a sailing plan (generally before setting out on the water or returning).  Cell service and a charged battery are usually available at these times.  If for some reason a captain loses a connection, the data in the sailing plan is stored onshore in secure servers and will operate escalation procedures as normal.

What happens if I forget to close my sailing plan?

The captain will receive warning messages 30 minutes prior to a scheduled arrival time, and at that time can close or edit the plan.  If this doesn’t happen, the plan moves to the escalation procedure.

What happens when a sailing plan is closed?

When a sailing plan is closed, the captain will receive a summary report of the plan.

How much does it cost?

The app costs $19.99 annually.  The proceeds of this are shared with the partner organization of your choice.  It also comes with one free token and any future tokens cost $14.99 – the proceeds of which are donated 100% to local emergency responder organizations.

Who benefits from token purchases?

The Sailing Plan™ system uses tokens to track active accounts and prevent unnecessary escalations, creating significant resource allocations and costs.  All proceeds from the purchase of tokens are donated to volunteer Canadian search and rescue organizations.

Is my data safe? Who has access to it?

Your data is stored on Canadian based servers in secure servers.  Your data is secure and backed-up. In the event of an escalation, your details will be shared with emergency responders.