A report said the Ramsey County group home “failed to provide care” in the days leading up to the man's death

SHOREVIEW, Minn. – A man with disabilities died this summer while in long-term care at a Ramsey County residence.

WCCO has obtained documents showing that facility staff made serious errors in their treatment of him.

Randy Whitaker lived at Lake Owasso Residence in Shoreview, a county-run facility for adults with developmental disabilities.

The 41-year-old suffered from autism, epilepsy and could not speak.

A Minnesota Department of Health report following Randy Whitaker's death said he suffered worsening pain, nausea and vomiting for five days.

It says the facility failed to assess and provide medical care needs and staff failed to follow deployment instructions [Whitaker] To [the] Emergency room.”

A nurse is quoted in the report as saying: “Oh, he'll be fine by Monday, it's too much paperwork and phone calls.”

Randy Whitaker died this Sunday from intestinal problems.

“Every day I suffer from the loss of my son,” said Fannie Whitaker, Randy Whitaker’s mother. “I think it could have been prevented.”

Randy Whitaker's family was not informed that he was even sick until hours before his death.

“We're at the point of who can we trust?” said Rosalind Loggin, Randy Whitaker's sister. “We can’t trust the state, we can’t trust the government. Who can we trust to meet our needs and prevent this from happening to someone else?”

A nurse at Lake Owasso told state investigators: “[Whitaker’s] The death shocked everyone and shouldn't have ended like that.

“Why didn’t they take him to the hospital?” Loggin said. “So yes, we are very frustrated. We are devastated.”

Ramsey County told WCCO it could not comment on the case for privacy reasons, but it has taken “corrective action” at Lake Owasso.

That includes retraining nurses to recognize medical needs, when to contact a doctor, and not needing permission to call 911.

Randy Whitaker's family is now taking legal action against the county for wrongful death.

“Randy was a very happy person,” said his sister Shirley Loggins. “He really lit up the room with his smile when my mom walked in.”

Fannie Whitaker says Randy Whitaker's birthday and Mother's Day, which are close together, will never be the same for her.

After staff retraining, Lake Owasso was found to be back in compliance.