close
close

Bank of America app users don't need to panic if their balance drops to $0

Folks, it's downtime right now and it's not just T-Mobile and Verizon that are down. Bank of America is also experiencing some issues, and what makes this particular glitch scary is that the bank's website and app are incorrectly showing some account holders a zero balance, while others can't even access their accounts . Bank of America has acknowledged the issue and issued a statement The edgeit was said that the problem had largely been resolved.

Some customers today are experiencing a problem accessing their account and balance information. These issues are being addressed and are largely resolved. We apologize for any inconvenience this may cause.

Matt Card, Bank of America Media Relations, October 2024

The outage appears to have started just before 1:00 p.m. ET, according to data from monitoring site Downdetector. Users flocked to social media sites like Strangely, it accurately displayed the amounts owed by customers.

According to some users, only the app shows a zero balance, while Bank of America's website shows a balance from 24 hours ago. Anyway, it seems like most users can't see their current account balance.

Others have access to some of their accounts but cannot transfer funds between them.

This is a developing story…

You may also like...